I was very angry. And rightly so.
So i wrote a stinging email to my manager. When i finished writing, my fingers were cramped. Smoke came out of my ears. On the screen I saw my anger in all its glory.
Just when i wanted to press send, I hesitated.
I breathed in and I breathed out.
What would happen after sending this email?
I would be relieved. But also worried about what I had written. And probably misunderstood by my manager.
After a long pause, I took the email, crumpled it up and threw it in the digital wastebasket.
Since then, I have a simple rule to protect myself: Keep strong emotions away from Send buttons.