step by step, day by day
In the middle of a crisis, some people seem to know everything.
They know who is right, they know who is wrong.
They know who is to blame, they know who can save us.
They know what will happen if we do X and they know what will happen if we do Y.
But dear know-it-alls, we hear your fear. It’s bleeding through your words.
Your fear of the unknown.
“I don’t know.”
Maybe it is the most honest answer to the best questions.
Google will never give you this answer. People might turn away and ask their question elsewhere. So it will always come up with endless suggestions and ideas.
A good “I don’t know”, followed by an uncomfortable silence.
Can you feel the space? The space that just opened up? The space for more questions, for learning, for discoveries?
Next time, don’t be Google. Try this:
Deep breath.
“I don’t know.”
Uncomfortable silence.